Obligation to Respond to the Request of Data Subject
Pursuant to Article 13 of the Law, the data subject shall make the requests relating to the implementation of this Law to the data controller in writing or by other means to be determined by the Board. The data controller shall conclude demands in the request within the shortest time by taking into account the nature of the demand and at the latest within thirty days and free of charge. However if the action requires an extra cost, fees in the tariff may be charged determined by the Board.
- The data controller shall act on the request or refuse it together with justified grounds and communicate its response to the data subject in writing or by electronic means. In case the demand in the request is accepted, it shall be fulfilled by the data controller. If the request is made due to the fault of the data controller, the fee is refunded to data subject.
- If the request of the data subject is to be responded in writing, no fee will be charged up to ten pages. 1 Turkish Lira may be charged per page over ten pages.
- In cases where the request is responded by means of recording medium like CD, flash memory, fee to be charged by data controller cannot exceed the cost of the recording medium.
- If the request is refused, the response is found insufficient or the request is not responded within the specified time period, the data subject may lodge a complaint with the Board within thirty days as of he/she learns about the response of the data controller, or within sixty days as of the request date, in any case.